We would like our users to know that we will collect and use your personal information for legitimate purposes. The policy below is applicable to data and information collected when you use any of the following services:
provided by the Yuma Energy, however, accessed and/or used that are operated, made available, or produced and maintained by us (collectively “Yuma” or “we”, “us”, or “our”). The purpose of this document is to provide you with information about the data we collect and process when you use our Services.
To connect a Yulu product to a battery, yuma App receives mobile phone number information of the end user from Yulu Bikes Pvt. Ltd.
We offer a number of services that can be accessed only by submission of the required personal information. The most common ways in which we may collect your personal information are listed below.
When you use our Service and if there is an error in the App, we collect data and information on your phone, called Log Data. This Log Data may include information such as your device Internet Protocol (IP) address of your server, device name, operating system version, the app configuration while you are using our service, the time and date when you use our service, the duration, and other statistics.
The device information about the computer, browser, mobile device, or any other device that you use to access our services. This information may include the IP address, geolocation, unique device identifiers, type of browser, language, and other transactional information.
Additional “traffic data” and log files such as time of access, date of access, software crash reports, session identification number, access times, and referring app addresses.
Cookies are files with small amount of data that is commonly used as anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your device internal memory. This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and to improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some features of this Service.
We might collect information about you, which we may receive from other sources or from our offline interactions with you. Such information will enable us to verify, update information contained in our records and to better customize the App for you.
Our Services do not address anyone under the age of 13 years. We do not knowingly collect personal information from children under 13 years. In case we realize that a child under 13 years has provided us with personal information, we immediately delete this from our servers. If you are a parent or a guardian and are aware that your child has provided us with personal information, please contact us so that we will be able to take necessary actions.
We use the information we receive from you to help us personalize services and improve your experience on the App. We may use your Personal and Non-Personal Information in the following ways:
- To process app user registration and information in your profile
- To communicate with you about your account or transactions with us (including service-related announcements) and send you information about features and enhancements on our App
- To update you about changes to our policies
- To disclose anonymized Personal Information to disclose statistics and analytics and other details regarding the use of our App
- To enhance or improve our products, services and operations
- To update the App on your device automatically
- To detect, examine, and restrict activities that may violate our policies or be illegal
- To perform analyses of users of the App: statistical, demographic, and marketing
- To track employee performance
- To provide the yuma service to the end user at their request
We have third party agents, subsidiaries, affiliates, and partners that perform functions on our behalf. These functions may include hosting, billing, push notifications, storage, bandwidth, content management tools, analytics, customer service, fraud protection, etc. These entities have access to your Personal Information needed to perform their functions and are contractually obligated to maintain the confidentiality and security of that Personal Information. They are restricted from using, selling, distributing, or altering this data in any way other than to provide the requested services to the App.
We may have to use or disclose Personal Information if required to do so by law or in a situation where such action is necessary to (a) conform to applicable law or comply with legal process served on us or the App; (b) protect and defend our rights or property, the App or our users, and (c) act under emergency circumstances to protect our personal safety and that of our affiliates, agents, or the users of the App or the public. This includes exchanging information with other companies and organizations for fraud protection.
We are concerned about the security of your Personal Information. We practice great care in providing secure transmission of your information from your device to our servers. Your Personal Information collected by our App is stored in secure operating environments that are not available to the public. Our security procedures may require us to request proof of identity before we disclose your Personal Information to you.
Although you may not be able to opt-out of all data collection when you visit our Apps, you do have a choice to limit the collection, use and sharing of your personally identifiable information.
All personally identifiable information is provided on a voluntary basis. If you do not want yuma to collect such information, you should not submit it to the App. However, not submitting certain information may affect your ability to access some content and use some of the functions of the App.
You may alter the preference of the type of communications you receive from us, including opting out of promotional communications. You can do this at any time by updating the communication preferences indicated in your account profile through the App.
Please note that by doing so you may not be able to access certain products and services, and we may continue to send non-promotional communications such as staffing confirmations, surveys, and other information about your use of the Service. If you refer others to us using our email functionality, please note that they may choose not to receive any promotional emails from us in the future by following the opt-out instructions in the email invitation.
Please note that while you may opt out of online behavioral advertising and other targeted advertising served by participating companies through website, you may still see other types of advertising on the website, it just may not be as relevant or targeted to your interests.
You can review and change the information in your yuma account by logging into your account and editing your profile. Please note that we may not be able to delete your Personal Information without also deleting your user account. To access any records containing information about you, we may request you to provide us with your Personal Information to verify your identity. Please be advised that you will not be permitted to examine the Personal Information of any other person or entity. We may decline your request to change or delete Personal Information if we believe doing so would violate any law or legal requirement or cause the information to be incorrect.